Personal data protection charter for the customers and/or pupils of the esf
In the framework of the services that it proposes, the esf is required to collect your personal data.
This charter describes how the esf may use these data, in accordance with the provisions of the GDPR (General Data Protection Regulation of 25 May 2018).
This charter describes how the esf may use these data, in accordance with the provisions of the GDPR (General Data Protection Regulation of 25 May 2018).
1. Did you know?
esf instructors all work in a freelance capacity.
They form local groupings in their respective esf ski schools for organising teaching, supervision and activities involving skiing and other snow sports at the resorts.
For ensuring the defence of their interests they are also grouped together into Syndicats Locaux ("Local Trade Unions") which are legal entities. There is one Syndicat Local ("Local Trade Union") per resort.
The designation "Ecole du Ski Français" ("French Ski School") is authorised by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F. - "National Union of French Ski Instructors"), founded in 1945. The latter’s objective is to organise the profession by ensuring that instructors enjoy autonomy in their organisation and teaching.
When you are a recipient of esf services, your personal data are therefore processed both by the Syndicat Local and by the S.N.M.S.F., each acting as a processing manager pursuing its own ends.
In other words:
- The Syndicat Local processes your data for managing its contractual relations with you (invoicing, payment, bookings management, etc.), for the purpose of conducting marketing operations and to comply with its legal obligations.
- The S.N.M.S.F. processes your data since it manages the central bookings IT system enabling the Syndicats Locaux to collect the data required for organising the esf services. The S.N.M.S.F. manages this IT system for the needs of CRM processing.
They form local groupings in their respective esf ski schools for organising teaching, supervision and activities involving skiing and other snow sports at the resorts.
For ensuring the defence of their interests they are also grouped together into Syndicats Locaux ("Local Trade Unions") which are legal entities. There is one Syndicat Local ("Local Trade Union") per resort.
The designation "Ecole du Ski Français" ("French Ski School") is authorised by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F. - "National Union of French Ski Instructors"), founded in 1945. The latter’s objective is to organise the profession by ensuring that instructors enjoy autonomy in their organisation and teaching.
When you are a recipient of esf services, your personal data are therefore processed both by the Syndicat Local and by the S.N.M.S.F., each acting as a processing manager pursuing its own ends.
In other words:
- The Syndicat Local processes your data for managing its contractual relations with you (invoicing, payment, bookings management, etc.), for the purpose of conducting marketing operations and to comply with its legal obligations.
- The S.N.M.S.F. processes your data since it manages the central bookings IT system enabling the Syndicats Locaux to collect the data required for organising the esf services. The S.N.M.S.F. manages this IT system for the needs of CRM processing.
2. What kinds of data are collected?
a. General case
Your personal data collected during your voluntary registration (online or at the counter), with or without reservation, includes the following:
- Surname
- Forename
- Date of birth
- Proficiency level
- Language(s) spoken
- Postal address(es)
- Email address(es)
- Phone number(s)
- Forename
- Date of birth
- Proficiency level
- Language(s) spoken
- Postal address(es)
- Email address(es)
- Phone number(s)
b. Photos or videos
The customer authorises, free of charge, the esf instructors, a company participating on behalf of the esf and / or an independent photographer as part of a service which will be offered (after taking the images) by the latter to the client, to photograph him/ her and / or film them during the lessons given by the instructors of this esf and followed by the client and / or during competitions organised by this esf in which the client participates.
The customer authorises the esf, the provider of the esf having participated on behalf of the latter in the taking and / or use of the images (examples: shooting, video editing, etc.) and / or the independent photographer within the framework of the aforementioned service, the case where appropriate, to use, in particular by reproduction, representation, projection and adaptation, these images (photographs or videos), on their website, their social networks or any other material media such as leaflets, prospectuses, posters and other advertising.
This authorisation is granted for the whole world and for a period of 5 years from the capture of said images.
If the client is a minor, the client's parents grant to the esf, to the providers of the esf above and / or to the independent photographer as part of the aforementioned service the authorisation to photograph, film and use the image of their child, under the same conditions.
This authorisation is granted for the whole world and for a period of 5 years from the capture of said images.
If the client is a minor, the client's parents grant to the esf, to the providers of the esf above and / or to the independent photographer as part of the aforementioned service the authorisation to photograph, film and use the image of their child, under the same conditions.
c. esf « Etoile » tests and competitions results.
If you have taken part in the esf's « ETOILE » tests or competitions, your results are public and are displayed in the Local Union premises and online.
d. Bank data
Bank data transmitted during bookings are not collected by the Local Union or the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.
3. For what purposes?
Your personal data is collected to exercise esf activities.
They are kept (globally and anonymously) for statistical purposes.
We only ask you for data that is strictly necessary to run our esf services smoothly and to protect your vital interests.
If a third party (see below) needs to use your personal data, we make sure that they are able to protect it.
We thus hold a legitimate interest in using your personal data and this use does not infringe your freedom and your interests.
We only ask you for data that is strictly necessary to run our esf services smoothly and to protect your vital interests.
If a third party (see below) needs to use your personal data, we make sure that they are able to protect it.
We thus hold a legitimate interest in using your personal data and this use does not infringe your freedom and your interests.
4. Who receives the data?
In order to guarantee quality services, your data is intended for:
- The management team of your resort’s Local Union;
- Your esf instructor;
- The IT department of the S.N.M.S.F.
- To our IT subcontractors (technical services) and e-commerce web developers (sales analysis, CRM tools;
- Local authorities if the law requires us to.
- Your esf instructor;
- The IT department of the S.N.M.S.F.
- To our IT subcontractors (technical services) and e-commerce web developers (sales analysis, CRM tools;
- Local authorities if the law requires us to.
5. Data security
The collected data is stored in a secure computerised file by the Local Union and the S.N.M.S.F.
Adequate technical (e.g. firewalls) and organisational means (e.g. user name/ password, physical protection means, etc.) are taken to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.
Adequate technical (e.g. firewalls) and organisational means (e.g. user name/ password, physical protection means, etc.) are taken to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.
6. Your rights
You have the right to oppose, access, rectify and delete your data personal data.
To exercise this right, you must contact the Local Union by clicking on the following link: Contact
To exercise this right, you must contact the Local Union by clicking on the following link: Contact
7. Conservation period
The collected data is kept, archived and then anonymized by the Local Union and the S.N.M.S.F.
Before being anonymized, customer and student data is archived for 10 years from the booking date for accounting purposes (as invoices must be kept for 10 years from the end of the financial year).
Before being archived, the data is kept in the « active database » of the Local Union for 3 consecutive seasons for prospecting purposes. At the end of the aforementioned period, they will be archived if you do not respond to any solicitation by the esf.
Before being anonymized, customer and student data is archived for 10 years from the booking date for accounting purposes (as invoices must be kept for 10 years from the end of the financial year).
Before being archived, the data is kept in the « active database » of the Local Union for 3 consecutive seasons for prospecting purposes. At the end of the aforementioned period, they will be archived if you do not respond to any solicitation by the esf.
8. Cookies and web beacons
a. Cookies
A « cookie » is an information file sent to your web browser and saved on your terminal (e.g. computer, smartphone). This file includes information such as your domain name, your internet service provider, your operating system, and the date and time of your access.
If you visit the Local Union’s website, they are likely to process information about your activity such as the pages viewed, the searches carried out. This information is intended to improve the content of the site and your navigation.
You can configure your browser to restrict your terminal from storing cookies. Your experience on the website may then be limited.
If you visit the Local Union’s website, they are likely to process information about your activity such as the pages viewed, the searches carried out. This information is intended to improve the content of the site and your navigation.
You can configure your browser to restrict your terminal from storing cookies. Your experience on the website may then be limited.
b. Web beacons
The Local Union may occasionally use web beacons (or « tags ») in order to assess your responses to its website and the effectiveness of its actions (e.g. the number of times a page has been visited).
PAGE UPDATED: 28/08/2020